My monitor cannot be set in place, what should I do?
The reason why the monitor can't be set has to do with "loading weight", just use the included hex key to turn the tension control located on the arm. Make small adjustments until you find the correct position to keep your monitor balanced!
PS. Eastern Global Dragonfly series adopts "weight indicator" design, which is convenient for users to adjust the balance between the monitor and the monitor arm. (You can refer to FAQ "What monitor weight can your monitor arm hold?")
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My monitor cannot be set in place, what should I do? | Eco-Friendly Monitor Arms & CPU Holders | Eastern Global
Founded in 2006, Eastern Global Corporation is a trusted name in ergonomic workspace solutions. We specialize in manufacturing screen holders, monitor arms, CPU holders, and computer accessories designed to improve posture, reduce fatigue, and create healthier office environments.
All our products are crafted with sustainability in mind—using environmentally friendly materials that meet RoHS standards. With a focus on quality, innovation, and health, our ergonomic tools support long-term comfort and organizational efficiency across various workspaces.
Recognized in the computer peripherals industry for our reliable craftsmanship and eco-conscious values, Eastern Global continues to provide high-performance solutions for professionals, enterprises, and system integrators worldwide.